Terms And Conditions



1. Introduction

Welcome to MCFJ Engraving Studio. These terms and conditions outline the rules and regulations for the use of MCFJ Engraving Studio's website and services. By accessing this website and placing an order, you accept these terms and conditions in full. Do not continue to use MCFJ Engraving Studio's website if you do not accept all of the terms and conditions stated on this page.

2. Intellectual Property Rights

Unless otherwise stated, MCFJ Engraving Studio and/or its licensors own the intellectual property rights for all material on

MCFJ Engraving Studio. All intellectual property rights are reserved. You may view and/or print pages from mcfjengravingstudio.com for your own personal use, subject to restrictions set in these terms and conditions.

3. Order Processing

-All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our sole discretion.

-Once an order is placed, you will receive an email confirmation. This email will only be an acknowledgment and will not constitute acceptance of your order.

-Engraving specifications must be provided at the time of order. We are not responsible for errors due to incorrect or incomplete information provided by the customer.

4. Payment

Payment must be made in full before any goods are dispatched.

5. Shipping and Delivery

-Delivery times may vary according to availability and any guarantees or representations made as to delivery times are limited to the US mainland and subject to any delays resulting from postal delays or force majeure for which we will not be responsible.

-The risk of loss and title for items purchased pass to you upon our delivery to the carrier.

6. Returns and Refunds

-Custom engraved items cannot be returned unless there is a manufacturing defect or an error on our part.

-If you need to return a defective item, please contact us within 7 days of receiving your order with your order details and a description of the issue.

-All sales are final. Please review your order carefully. Since the product is made to your specifications, the order cannot be changed, modified, or canceled once your order has been placed.

7. Warranty

-MCFJ Engraving Studio's liability is limited to the cost of the value added by MCFJ Engraving Studio to the part. MCFJ Engraving Studio is not liable for the cost of the customer-supplied products/parts or any associated freight cost.

-Any other warranties express and/or implied are null and void. The buyer is solely responsible for image design and resulting performance of the product. MCFJ Engraving Studio will reproduce your order if we verify that we made an error. We must be notified within 24 hours from delivery of any error. We may request that you return 100% of a defective order within 5 business days before we agree to redo your order.

8. Liability for Errors

-MCFJ Engraving Studio is not liable for errors committed by you during the course of personalizing a product. These errors may include, but are not limited to, misspellings, bleeds, grammar, punctuation, or image resolution.

-We are not liable for customer-supplied items that may have special coatings, lack of protective coatings, or other materials, known or unknown, that may be marred, damaged, or destroyed by any and all processes used in the engraving, marking, cutting, cleaning, storage, or any other process used in production of a customized item in our possession.

9. Lead Times

Lead times are estimates, and we make every attempt to ship within the time specified. If a lead time is not specified, the product is expected to ship within 15 days.

10. Limitation of Liability

-MCFJ Engraving Studio, at its option, shall repair and/or rework defective parts or refund the value-added cost of the purchase price. In no event shall MCFJ Engraving Studio's liability under any claim exceed the value-added of the work performed on the parts by MCFJ Engraving Studio.

-MCFJ Engraving Studio is not responsible for, and does not insure, customer-supplied items or any other objects or tools supplied by the customer and held at MCFJ Engraving Studio’s location from fire, theft, water damage, or any other hazards. It is the customer’s responsibility to insure their property while located at MCFJ Engraving Studio.

11. Shipping

-If you selected to engrave your own previously MCFJ Engraving Studio product, MCFJ Engraving Studio recommends that you (1) use a carrier that offers shipment tracking for all shipments and (2) either insure your package for safe return to MCFJ Engraving Studio or declare the full value of the shipment so that you are completely protected if the shipment is lost or damaged in transit.

-If you choose not to (1) use a carrier that offers tracking and (2) insure or declare the full value of the product, you will be responsible for any loss or damage to the product during shipping.

-Shipping or freight charges are non-refundable.

12. Force Majeure

In the event of contingencies beyond the reasonable control of MCFJ Engraving Studio, the obligation of MCFJ Engraving Studio shall be suspended, and quantities so affected may be eliminated from the contract without liability. If MCFJ Engraving Studio invokes Force Majeure, MCFJ Engraving Studio shall give prompt notice of, and utilize best efforts to terminate or remove, the conditions.

13. Waiver and Severability

Failure to enforce any provision of this agreement will not waive that provision nor will any such failure prejudice MCFJ Engraving Studio’s right to enforce that provision in the future.

14. Termination

MCFJ Engraving Studio reserves the right to modify these Terms from time to time at our sole discretion and without any notice. Changes to our Terms become effective on the date they are posted, and your continued use of MCFJ Engraving Studio's website and services will signify your agreement to be bound by them. MCFJ Engraving Studio reserves the right to cancel this agreement for any reason at any time.

15. Additional Terms

-By submitting artwork, logos, text, or photographs for use in a laser engraving to MCFJ Engraving Studio, you certify that you have the right to use the artwork, logos, or photographs in your files.

-You agree not to supply MCFJ Engraving Studio any items consisting of material that could give rise to any civil or criminal liability, and any material that could infringe rights of privacy, publicity, copyrights, or other intellectual property rights without the permission of the owner of these rights.

-You accept full legal liability for the content of material processed and printed on your behalf and under your instructions.

-By signing this agreement, you acknowledge that you have been given the full opportunity to ask any and all questions which you might have about the obtaining of custom laser engraving and that all of your questions have been answered to your full satisfaction.

-You acknowledge that you are providing the image that will be laser engraved onto your MCFJ Engraving Studio product and understand that the quality and characteristics of the laser engraving are limited to the laser engraving machine's capabilities.

-You agree to accept the risk that the engraving may not be an exact duplicate of the image that you submit.

-You understand that it is your responsibility to submit an image in the correct format and relative size, and that a delay or cancellation of your order may occur if you do not submit a qualifying image.

-You acknowledge that "laser engraving" means that the item’s protective finish will be removed in the area you have selected to be marked with the image you’ve provided; and that discoloration/rust may occur over time due to oxidation.

-You realize that variations in color and design may exist between any laser engraving due to various factors including but not limited to product material, engraving size, image detail, and the finish of the product.

-You understand that if your product has a custom paint job/finish, it may result in adverse changes to your laser engraving.

-You acknowledge that a laser engraving is a permanent change to your product and that no representations have been made to you as to the ability to later change or remove your laser engraving.

-You understand that MCFJ Engraving Studio reserves all rights to take and use any photos of your object before and/or after custom work.

-You acknowledge that you are the owner of the product that is to be engraved; you consent to the laser engraving of your product; and to any actions taken by MCFJ Engraving Studio in order to complete your engraving. This may include, but is not limited to, removing parts or accessories from the product’s current configuration.

-You hereby release and forever discharge and hold harmless MCFJ Engraving Studio, and all affiliates, Owners, Managers, Employees from any and all claims, damages, or legal actions arising from or connected in any way with your laser engraving order, to the fullest extent allowed by the law.


If you have any questions about these Terms and Conditions, please contact us at:

Email: [email protected]: (877) 399-2026Address: 757 S. Main Street, Lapeer, MI, 48446

Frequently Asked Questions

How do I customize my item?

All customizations will be entered at the end of purchase!

How long does it take to get my order?

Orders can be shipped and delivered in as little as two weeks! The second you place your order our expert team of artisans will get to work meticulously designing and engraving your memorial pendant. Once complete we will send you a confirmation that your order has shipped and is on its way! If you have any questions you can all ways Call or text us at (+1 877-399-2026) - - or email at [email protected]

Will the pendant last and retain its quality over time?

Our pendants are made from durable, high-quality materials with your choice of sterling silver, stainless steel and gold options in the near future. They are designed to withstand daily wear while maintaining their beauty.

We take pride in our craftsmanship and offer a satisfaction guarantee to ensure your pendant remains a cherished keepsake for years to come.

Uncertainty About Customization Process

Our customization process is straightforward and user-friendly. Simply upload your favorite photo and add your text through our easy-to-use interface. If you need assistance, our customer support team is always available to help guide you through the process.

What if the engraving isn't accurate or looks different from what I expected?

Our skilled artisans take great care to ensure every detail of your engraving is perfect.

Our order form is created to help make things as straight forward as possible.

We guarantee that we will accurately engrave everything that is input in the order form.

Custom engraved items cannot be returned unless there is a manufacturing defect or an error on our part.

If you have any questions or concerns our support team is here to help you! Contact us here.

I have sensitive skin and worry about allergic reactions.

Our pendants are made from hypoallergenic materials, such as surgical-grade stainless steel and sterling silver, to minimize the risk of allergic reactions. If you have specific concerns, please let us know, and we can recommend the best options for you.

Get In Touch

Address

757 South Main St
Lapeer, MI, 48446

Assistance Hours

Mon – Fri - 9:30AM - 6:00PM
Saturday - 9:30AM - 3:00PM

Sunday – CLOSED

Phone Number:

(877) 399-2026

757 S Main St, Lapeer, MI 48446, USA

Office: 757 S Main St, Lapeer, MI, 48446

Copyright 2025. All rights reserved